Fee Structure
We believe in complete transparency. You deserve to know exactly what you're paying for and why, before any payment is taken. Below is a clear overview of our fee structure and everything that's included in our service.
Our Application Assistance Fee
Our service fee covers the complete guided application experience — from your first keystroke to the moment your approved ETA arrives. This is a one-time fee per application, and it includes everything listed below. There are no hidden charges, no surprise add-ons, and no recurring costs.
The exact fee amount will be clearly displayed on the application page before you proceed to payment. You will see a full breakdown of our service charge and the official government fee, so you know precisely what each portion covers.
[EXPERT NOTE] We display the total cost — including both our service fee and the official UK Government fee — clearly and prominently before any payment is requested. You are always in control, and you can review everything before you commit.
What's Included in Your Fee
Every application processed through our service includes all of the following — at no additional cost:
Guided Application Form
A step-by-step, clearly explained form that walks you through every field — no guesswork, no confusion.
Expert Review & Verification
A trained compliance specialist audits every detail of your application before it is submitted to the authorities.
256-bit Data Encryption
Your sensitive data is protected with bank-grade encryption throughout the entire process.
Status Monitoring & Updates
We monitor your application after submission and notify you promptly of any changes or required actions.
Dedicated Email Support
Support requests can be submitted 24/7 via email. Typical response time is within 24 hours.
Human-Reviewed — Every Time
No unsupervised processes. A real person reviews your application with the care and attention it deserves.
Official UK Government Fee
In addition to our service fee, the UK Government charges its own fee for processing ETA applications. This official fee is set by the UK Government and is not determined or controlled by us. It is included in the total amount shown during your application so there are no surprises.
The government fee is collected on behalf of the UK authorities as part of your application submission. It applies regardless of whether you apply directly or through an assistance service like ours.
Payment Security
All payments are processed through secure, PCI-compliant payment channels using 256-bit encryption. Your card details are never stored on our servers. We accept major debit and credit cards, and every transaction is protected by the same security standards used by leading financial institutions.
Refund Policy Overview
We understand that plans can change. Our refund policy is designed to be fair and transparent. Refund eligibility depends on the stage of your application at the time of your request. For complete details, please review our dedicated Refund Policy page.
Read Full Refund PolicyImportant: We are a private third-party service providing assistance with UK ETA applications. We are not affiliated with the UK Government or UK Home Office. You may also apply directly through the official UK Government website, where only the official government fee applies.