Track Your Application
We believe you should always know exactly where your application stands. Below you'll find a clear overview of each stage in the process, along with guidance on how to check your current status and what to do if you have questions.
How to Check Your Application Status
After you submit your application, you will receive a confirmation email containing your unique application reference number. You can use this reference number, along with the email address you provided during your application, to check your status at any time.
We also send proactive email notifications at each key stage of the process — so even if you don't check manually, you'll always be kept informed of what's happening.
[EXPERT NOTE] Can't find your reference number? Check your email inbox (including spam/junk folders) for a message from us sent shortly after your submission. If you still can't locate it, please contact our support team and we'll help you retrieve it.
Understanding Your Application Stages
Your application moves through five clear stages. Here's what each one means and what you can expect at every step.
Application Received
We've received your application and it's queued for expert review. You'll receive a confirmation email with your reference number.
Expert Review in Progress
Our compliance team is carefully reviewing every detail of your application — names, passport numbers, dates, and eligibility.
Verification Complete
Your application has passed our expert review. If any corrections were needed, you've been contacted and the changes have been made.
Submitted to UK Authorities
Your verified application has been securely submitted. We're now monitoring it for status updates from the authorities.
ETA Approved
Your UK ETA has been approved and confirmation has been sent to your email. Your ETA is electronically linked to your passport.
Proactive Email Notifications
You don't need to keep checking — we'll come to you. At each significant stage of your application, we send you an email notification with a clear update on what's happened and what comes next. These notifications include:
- Confirmation that your application has been received
- Notification that expert review has begun
- Alert if any corrections or clarifications are needed from you
- Confirmation of successful submission to UK authorities
- Final notification when your ETA has been approved
What If I Notice an Issue?
If at any point you notice that your details are incorrect, or if your travel plans have changed, please contact our support team as soon as possible. Depending on the current stage of your application, we may be able to make corrections before submission to the authorities.
[SECURITY ADVISORY] Never share your application reference number publicly or with anyone other than our verified support team. This number is linked to your personal details and should be treated as confidential.